The proofreading and/or editing process is quite simple: You send us your document in one of the accepted formats, via e-mail, using our submission form or via a shared dropbox/google drive folder. We will analise it, perform a word/page count (using a word count tool like Anycount, CountAnything, etc.), and then send you an estimation of price, time required and negotiate the terms of work (i.e. deadline, payment conditions) with you. After accepting our quote, and pay the negotiated initial amount (full or partial), your document will be delivered to the appropriate linguist(s) who will perform the task(s) necessary. Following completion, you will receive: The edited file - with track changes, edits, comments, suggestions, etc. The clean file - a file ready for print, publishing, posting (only if no issues have arised during the proofreading stage). The linguist checklist - stating their name, your file information, the tasks performed, and any comments they may deem necessary. You then have 7 business days to submit any queries to the linguist (should, for instance, your counsellor raise any questions) or clarify our linguist's concerns. This clarification stage is rendered to you free of charge and is part of our quality assurance process.

We accept the following editable file formats: Word document (.doc, .docx) Excel document (. xls, .xlsx) Powerpoint presentation (.ppt, .pptx) Publisher documents/presentations (.pub) PDF Open Document files (.odt) Rich Text Format (.rtf) For proofreading translations, in addition to the above we also accept: SDL Trados bilingual files (.xliff, .sdlxliff) SDL Trados packages (.sdlppx) Trados TagEditor (.ttx) MemoQ bilingual files (.mqxliff) Wordfast bilingual files (.txml) STAR Transit packages (.pxf, .ppf)

There are many available ways to send us your file(s) in a proper and secure way. Please follow the instructions below: Name your file according to the format: Your Name_Type of Document (thesis, dissertation, paper, translation, etc.)_date. (e.g. Luís Fontoura_Tese_22.04.19) Create a .rar or .zip file. If you don't have a RAR or ZIP tool, you can find one here [link]. Add your file to the .rar/.zip, together with any reference materials you deem necessary (your counsellor comments, your university style guide, etc.) Encrypt your file with a password. Submit your file via our online form[link] or our e-mail [link] or create a Dropbox/Google Drive folder and share the link with us. Don't forget to send us a message with the password as soon as you get confirmation that we have safely received your file/link.

Once we receive your document, we will perfom a wordcount. The price rate will be applied on a per word basis, i.e., a document with 1500 words at a rate of 0.02USD per word, will cost you 30 USD. We also apply a discount percentage according to the work volume: For < 10.000 words documents - full rate For 10.001 > x > 25.000 words documents - 20% discount rate For 25.001 > X > 50.000 words documents - 30% discount rate For > 50.000 words documents - 50% discount rate Please note that the rate may increase due to urgency.

We accept the following payment methods: Paypal SEPA bank tranfer Debit/Credit card Usually, unless otherwise agreed directly with us, payment is made following your acceptance of our quote, where the payment information will be stated.